Information we collect
We collect information you provide, including account details, names, email addresses, phone numbers, field activity, lead information, and communications preferences. We also collect technical information needed to secure and operate the service.
How we use information
We use information to provide KnockTracer, authenticate users, deliver requested communications, support field and sales workflows, prevent fraud, maintain security, and comply with law.
SMS consent and mobile information
You may affirmatively opt in through our SMS opt-in form. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.
Mobile information, phone numbers, and SMS opt-in data or consent will not be shared with third parties or affiliates for marketing or promotional purposes. We may provide mobile information to telecommunications and service providers only as necessary to deliver KnockTracer messages, operate the service, prevent fraud, or comply with law. SMS opt-in data and consent are excluded from all other data-sharing provisions.
Service providers and disclosures
We may use service providers for hosting, analytics, payment processing, communications, and security. They may process information only to perform services for KnockTracer. We may disclose information when legally required or as part of a business transaction subject to appropriate safeguards.
Data security and retention
We use reasonable administrative, technical, and organizational safeguards. We retain information for as long as necessary to provide the service, maintain legal and audit records, resolve disputes, and enforce agreements.
Your choices
You may request access, correction, or deletion of eligible personal information. You may unsubscribe from text messages by replying STOP.
Contact
Questions or privacy requests may be sent to hello@knocktracer.com.